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Privacy Policy
Introduction
At Ray's Cigar, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
Information We Collect
We collect information to provide better services to our customers. The types of information we collect include:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
- Non-Personal Information: Browser type, IP address, device information, and website usage data.
How We Use Your Information
The information we collect is used for the following purposes:
- To process and fulfill your orders.
- To improve our website, products, and services.
- To send you order confirmations, updates, and promotional communications (if you have opted in).
- To respond to your inquiries and provide customer support.
Our Commitment to Privacy
Ray's Cigar is committed to respecting the privacy of individuals and recognizes the need for appropriate management and protection of any Personal Information you provide to us. Our Privacy Management Plan includes guidelines on the collection, storage, use, and retention of your Personal Information as follows:
- Collection: We collect personal information about clients, suppliers, employees, etc., to better manage our business. We limit collection and use to valid business purposes or legal compliance.
- Accuracy: We ensure personal information is accurate and complete. You may review and correct your information upon request.
- Storage: Personal information is stored securely to prevent unauthorized access or disposal.
- Retention: Personal information is retained only as long as necessary for business or legal purposes.
- Disclosure: We do not disclose personal information unnecessarily without consent, except where required by law.
- Access: We promote individuals' rights to access their personal information. Access may be subject to a fee as per company policy.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.
- Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations or protect our rights.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you interact with our website, improve functionality, and provide personalized content.
You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of receiving promotional communications from us at any time.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review our Privacy Policy periodically.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]